We often send out our newsletter with news and great offers. We will never disclose your data to third parties and you can unsubscribe from the newsletter at any time.
Unfortunately, we’re unable to offer free samples. As a retailer, we buy all magazines from their publishers at the regular trade price. However, you could contact the magazine’s publisher directly to ask if they can send you a free copy.
You can create a new account at the end of the order process or on the following page. You can view all of your orders and subscriptions in your customer account. You can also change your addresses and your password.
No, you don’t have to create an account. But there are a few advantages if you create an account.
You never have to enter your billing and shipping address again
Find all of your orders, subscriptions and addresses in your account
Download invoices of your orders
No, we don’t have a physical store location at the moment. We accept only orders through our online shop and we’re shipping all orders with the Swiss Post Service. Please visit our shipping section for more details.
From time to time you will find us at design fairs and popup markets in Switzerland. Subscribe to our newsletter and you’ll receive the latest news.
To qualify for a reward, you must meet the following criteria:
The cash rewards campaign is open to clients holding a Standard or Cent account. You must complete both KYC (identity/account verification) and email verification before participating. The company reserves the right to determine eligibility at its sole discretion.
Yes. You must accept the campaign terms & conditions in the Promotions section of your Classic client portal before depositing.Only deposits made after opting in are eligible — deposits made prior to enrolment are not counted, unless explicitly approved by the company.
You have 30 calendar days from the date of your first eligible deposit to reach your chosen reward tier's trading volume requirement. An extension of up to 60 calendar days may be granted upon request and is subject to approval.
Only closed trades on forex pairs and XAUUSD (Gold) count. The following are excluded: indices, commodities (excluding gold), stocks and share CFDs, cryptocurrencies, and any other instruments at the company's discretion.
No. Once you've met the deposit and volume requirements, you need to contact your account manager or the customer support team to claim your reward. The company will review your trading activity and verify eligibility before approving any reward. Approved rewards are processed within 5–10 business days.
Yes, the promotion is open to both new and existing clients holding a Standard or Cent account, provided they opt in and meet all eligibility requirements. Note: you must use the Classic client portal to access the Promotions section.
Your progress is based on closed trades only. Open positions do not count until they are closed.
Rewards are non-cumulative unless otherwise stated. You qualify for a single reward tier based on the deposit and trading volume you achieve within the campaign period.
Contact your dedicated account manager or our customer support team directly. We're here to help you through the process.
Email: support@fintrixmarkets.com
Call: +357 22007860
Unfortunately, Fintrix Markets services are not available in your region.
If you believe this message is incorrect, please contact our support team for assistance.
Email us at support@fintrixmarkets.com
