Fintrix Hub is live: a client portal rebuilt from the ground up

Fintrix Markets

On Monday 20 July, Fintrix Hub became the primary way clients manage their accounts, across desktop and mobile.

The rebuild reflects a deliberate choice we made a while back: to build and operate our own trading platform, rather than rely on a third party. That decision means we can shape the portal around how clients actually trade and manage funds — and keep refining it as feedback comes in, rather than waiting on someone else’s release cycle.

Alongside the redesign, a handful of new tools went live too: live pricing that updates without leaving the account view, trading calculators for working out margin, pip value and potential profit or loss ahead of a trade, and a dedicated offers page bringing exclusive rewards and bonuses into one place.

Moving funds, faster

The most noticeable change is in how quickly money moves. Deposit, transfer and withdraw actions now sit closer to where clients are already looking, including at account level, cutting down the number of steps between deciding to move funds and actually doing it. It’s a small change on paper, but one that came directly from watching where clients were getting stuck in the old flow.

We also asked clients directly how the funding experience felt. As part of this release, we surveyed clients on their funding journey specifically. 90% of clients rated their funding experience 5/5, very satisfied. It’s an early read, and one of the data points we’ll keep tracking as Fintrix Hub evolves.

Mobile first, by design

Fintrix Hub was built mobile-first, so the experience on a phone doesn’t feel like an afterthought to the desktop version — the same tools, the same layout logic, wherever a client happens to log in.

This is the foundation, not the finish line. More is planned for Fintrix Hub in the months ahead.

Existing clients didn’t need to do anything — logging in at hub.fintrixmarkets.com/login with existing credentials was all it took. Anyone not yet trading with us can open an account or try a free demo first.

Head office:
Level 7, North Tower, 80 Collins Street Melbourne VIC 3000, Australia
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