Why hasn’t my deposit arrived?
- Published on 29 June 2026
- | Updated on 8 Jul 2026
- | 1 min read
Why is my deposit still pending?
Deposits are usually processed instantly or within a few minutes. However, delays may occasionally occur depending on the selected payment method.
Common reasons for deposit delays include:
- Bank processing times
- Blockchain/network confirmation delays for crypto payments
- Incorrect payment details entered
- Payment provider verification checks
- Temporary technical issues
If your deposit has not arrived within the expected timeframe:
- Verify that the payment was completed successfully.
- Check that the payment details were entered correctly.
- Review your transaction history in the Client Portal.
- Contact our Support Team with proof of payment for further assistance.