Deposits and withdrawals
Tap into our powerful payments network: instant deposits through trusted global and local channels, 24/7 access, and quick, stress-free fund releases.
Flexible funding methods
Crypto
Deposit funds using USDT or USDC. Simply send your cryptocurrency to the provided wallet address, and your deposit will be credited once the transaction is confirmed on the blockchain.
Debit/Credit card
Make instant deposits using your Visa, Mastercard, or American Express card. Card deposits are processed securely and are credited to your account immediately
Bank Wire
Transfer funds directly from your bank account via an international bank transfer. We currently accept deposits in USD and EUR and may take 3-5 business days to be credited, depending on your bank.
E-Wallet
Create an e-wallet account and top-up your balance using your preferred local payment methods. Use your E-Wallet balance to make deposits quickly and conveniently.
Google/Apple Pay
Quickly and securely deposit using your Google Pay or Apple Pay digital wallet linked to your preferred payment card.
UnionPay/QR
Deposit in CNY using UnionPay P2P bank transfers through the provider’s secure trading network.
Funding without friction
Zero fees with no surprises
Deposit and withdraw freely while we take care of third-party charges, so your money stays yours.
No delays
Access your funds in seconds, even on weekends, with instant^ withdrawals that put you in control.
Flexible funding methods
Choose from a wide range of global and local payment options including Visa, Mastercard, Google Pay, Apple Pay, Crypto, e-wallets, bank wire & UnionPay.
^ Instant deposits and withdrawals may be subject to payment provider availability and processing times, which can vary by method.
Make a deposit in 3 easy steps
Open your account
Select your deposit method
Confirm your deposit
To make sure your money gets to your account quickly and securely, it's best to always deposit funds through your client portal.
Fund withdrawal information
- Funds can only be withdrawn to accounts bearing the same name as the trading account holder. Third-party withdrawals are not permitted. This is a safeguard put in place to ensure financial security.
- Withdrawal requests are typically processed on the same business day. However, the time it takes for funds to appear in your account may vary depending on the withdrawal method.
- We support various withdrawal methods. Please note that availability may vary based on your country of residence. All the information you need regarding transactions can be found in your client portal.
- While we do not charge internal fees for international bank wire withdrawals, intermediary banks or payment providers may impose charges. Please contact your financial institution for further information.
- For security and compliance, we may request additional documentation to verify your identity or the withdrawal destination, especially for first-time withdrawals or changes in withdrawal methods. All withdrawal requests are subject to verification processes to protect against fraud and ensure compliance with Anti-Money Laundering (AML) regulations.
- If you experience any issues or have questions about withdrawals, our support team is available 24/5 to assist you. Simply log into your client portal to submit a support ticket, and a member of our team will respond within 24 hours.
Why traders choose Fintrix
99.97% fill rate¹. Sub-20ms execution
More than 40% positive slippage²
1000:1 max leverage on gold and forex
Gold spreads from as low as US$0.04*
Get access to both MT4 and MT5 trading platforms
Zero fees on deposits & withdrawals
Fintrix Markets offers complimentary Client Funds Insurance, underwritten by Lloyd's of London.
24/7 multilingual support³
Get started in under 3 minutes
Set up your profile
Enter your details and select your account type.
Complete ID verification
Get verified through a fast, secure process powered by Sumsub.
Fund and trade
Add funds using zero-fee funding methods and start trading.
Frequently asked questions
Are there any fees for deposits?
No, we don't charge any deposit fees. Some payment providers apply their own charges, but we cover these on your behalf — so whatever you deposit is exactly what lands in your account.
How long does it take for my deposit to appear in my account?
Deposits are usually credited instantly or within a few hours, depending on the method.
What is the minimum deposit amount?
The minimum deposit depends on your account type; check your Client Portal for details.
Can I deposit in different currencies?
Yes, but your account balance will be converted to your account’s base currency.
Why is my deposit still pending?
Deposits are usually processed instantly or within a few minutes. However, delays may occasionally occur depending on the selected payment method.
Common reasons for deposit delays include:
Bank processing times
Blockchain/network confirmation delays for crypto payments
Incorrect payment details entered
Payment provider verification checks
Temporary technical issues
If your deposit has not arrived within the expected timeframe:
Verify that the payment was completed successfully.
Check that the payment details were entered correctly.
Review your transaction history in the Client Portal.
Contact our Support Team with proof of payment for further assistance.
Are there any fees for withdrawals?
No, we are completely fee-free for withdrawals.
How long does it take to receive my withdrawal?
Withdrawal requests are typically processed on the same business day, but the time for funds to appear may vary depending on the withdrawal method used.
Can I withdraw to a different account than I deposited from?
No. Withdrawals can only be made to payment accounts that are in the same name as the trading account holder and must generally be processed using the same payment method used for the deposit.
Can I cancel my withdrawal request?
You can only cancel your withdrawal request if it is still Pending in the Transaction History section in the Client Portal. However, if a withdrawal was already processed, it cannot be cancelled.
Why was my withdrawal request declined?
Withdrawal requests may be rejected for several reasons, including:
Your account is not fully verified
Insufficient free balance available
The withdrawal method does not match the original deposit method
Third-party payment method detected
Incorrect withdrawal details submitted
Security verification requirements
To avoid delays:
Ensure your account verification is completed
Use payment methods registered in your own name
Double-check all withdrawal information before submission
If your withdrawal request was rejected and you need clarification, please contact our Support Team.
Are there limits for deposits and withdrawals?
Yes, deposit and withdrawal limits may apply depending on the selected payment method.
Limits can vary based on:
Payment provider requirements
Account type
Currency used
Country of residence
You can view the applicable minimum and maximum limits directly in the Deposit and Withdrawal sections of your Client Portal before submitting a transaction.
Can I transfer money between my trading accounts?
Yes, you can instantly transfer money between your verified trading accounts by requesting it via your Client Portal.
* Spreads quoted are minimum observed spreads on the Zero account
1 Fill rate data recorded over a six-month monitoring period ending 01 October 2026 for XAUUSD on Fintrix Zero accounts.
2 Slippage data recorded over a six-month monitoring period ending 01 October 2026. Exact figure calculated for this period is 40.4%.
3 Service levels may vary during peak trading hours.