Protecting your account
Online scams and phishing attacks targeting financial service providers have become increasingly common.
Cybercriminals may impersonate trusted brokers or create fraudulent websites to obtain your personal information or trading credentials.
At Fintrix Markets, your security and trust are our highest priorities.
This page outlines how to identify scams, verify official Fintrix channels, and protect yourself from fraudulent activity.
Official channels
Fintrix operates only through the official websites and email domains listed below.
If you receive communication from any other source, please treat it with caution and contact us to confirm authenticity.
Web domains
Our global website for product information, trading services and support.
fintrixasia.com
Our regional website for clients across Asia, providing product information, account opening and client access.
join.fintrixmarkets.com
New to Fintrix Markets? Open your account and start trading.
hub.fintrixmarkets.com
The login address for our client portal. Once logged in, you will be directed to portal.fintrixmarkets.com to manage your account.
portal.fintrixmarkets.com
Our secure client portal for account access and funding.
www.fintrixmarketsgroup.com
Our corporate group website for company and regulatory information.
Mainland China domains
Fintrix serves Mainland China clients through dedicated websites and portals. Please only use the following official channels if you are based in Mainland China.
Our website for Mainland China clients for product information, trading services and support.
portal.fumazhengquan.info
Our secure client portal for account access and funding for Mainland China clients.
Email domains
@fintrixmarketsgroup.com
If you receive an email from any other domain, please do not respond or click any links until verified with our Support team.
How scams typically work
Scammers may:
- Create fake websites or profiles using names and visuals similar to legitimate brokers.
- Send emails or messages pretending to be from Fintrix, asking you to click links or provide account details.
- Offer unrealistic investment returns or use pressure tactics to make you act quickly.
- Communicate only through unverified chat platforms or personal email accounts.
Be cautious of poor grammar or spelling, mismatched email domains, suspicious attachments, or a tone that creates urgency. If something doesn’t feel right, it probably isn’t.
Red flags to watch for
- Unverified or personal email addresses.
- Requests for payment via crypto wallets, gift cards, or personal accounts.
- Guaranteed profits or unrealistic returns.
- Urgent or threatening messages demanding immediate action.
Fintrix will never pressure you to act quickly, request remote access to your computer, or ask for your password.
We're here if you need us
If you have any doubts or questions about a website, payment instruction, or representative identity, please contact our team
Email us
support@fintrixmarkets.com
Call us
+357 22007860
Chat to us
Available via the chat icon below