Frequently asked questions

To deposit funds into your trading account:

1. Log in to your client portal
2. Locate and select "Funds" from the Trader's Menu
3. Select "Deposit Funds" from the dropdown menu
4. Choose your trading account and select from our range of deposit methods available to complete your transaction

Alternatively, you can use the "Deposit Funds" button located at the top of the screen.

To withdraw funds into your trading account:

1. Log in to your client portal
2. Locate and select "Funds" from the Trader's Menu
3. Select "Withdraw Funds" from the dropdown menu
4. Choose your trading account and select your preferred withdrawal method

Withdrawal requests are typically processed on the same business day. However, the time it takes for funds to appear in your account may vary depending on the withdrawal method.

Fintrix Markets Ltd is registered and regulated by the Financial Services Commission in Mauritius under Global Business License GB22200883 and has been granted a Full Service Investment Dealer License under the same number (GB22200883).

Fintrix Markets is headquartered in Australia and operates under the regulatory oversight of The Financial Services Commission (FSC). The company's operations are managed by a team of experienced professionals from their offices located at Silver Bank Tower, Ground Floor l8 Bank Street, Cybercity, Ebene 72201, Republic of Mauritius.

Trading with a licensed broker, such as Fintrix Markets, offers several benefits. A licensed Forex broker is authorized and supervised by a competent regulatory authority, and they are required to adhere to strict financial laws and regulations set by the regulatory body that granted them the license. This regulatory oversight helps ensure a higher level of security and protection for traders, including safeguards for their funds and adherence to fair and transparent trading practices.