No, we don't charge any deposit fees. Some payment providers apply their own charges, but we cover these on your behalf — so whatever you deposit is exactly what lands in your account.

Deposits are usually credited instantly or within a few hours, depending on the method.

The minimum deposit depends on your account type; check your Client Portal for details.

Yes, but your account balance will be converted to your account’s base currency.

Deposits are usually processed instantly or within a few minutes. However, delays may occasionally occur depending on the selected payment method.

Common reasons for deposit delays include:

• Bank processing times
• Blockchain/network confirmation delays for crypto payments
• Incorrect payment details entered
• Payment provider verification checks
• Temporary technical issues

If your deposit has not arrived within the expected timeframe:

1. Verify that the payment was completed successfully.
2. Check that the payment details were entered correctly.
3. Review your transaction history in the Client Portal.
4. Contact our Support Team with proof of payment for further assistance.

No, we are completely fee-free for withdrawals.

Withdrawal requests are typically processed on the same business day, but the time for funds to appear may vary depending on the withdrawal method used.

No. Withdrawals can only be made to payment accounts that are in the same name as the trading account holder and must generally be processed using the same payment method used for the deposit.

You can only cancel your withdrawal request if it is still Pending in the Transaction History section in the Client Portal. However, if a withdrawal was already processed, it cannot be cancelled.

Withdrawal requests may be rejected for several reasons, including:

• Your account is not fully verified
• Insufficient free balance available
• The withdrawal method does not match the original deposit method
• Third-party payment method detected
• Incorrect withdrawal details submitted
• Security verification requirements

To avoid delays:

• Ensure your account verification is completed
• Use payment methods registered in your own name
• Double-check all withdrawal information before submission

If your withdrawal request was rejected and you need clarification, please contact our Support Team.

Yes, deposit and withdrawal limits may apply depending on the selected payment method.

Limits can vary based on:

• Payment provider requirements
• Account type
• Currency used
• Country of residence

You can view the applicable minimum and maximum limits directly in the Deposit and Withdrawal sections of your Client Portal before submitting a transaction.

Yes, you can instantly transfer money between your verified trading accounts by requesting it via your Client Portal.

Forex, commodities, indices, stocks, and cryptocurrencies.

Leverage lets you control a larger position with less capital. You can select it when opening your account or adjusting your positions.

A demo account lets you trade with virtual funds to practice without risk.

Choose an instrument, select buy/sell, set the order type (market, limit, stop), enter volume, and confirm.

These can be set when opening a trade or modified later to manage your risk and secure profits.